Shipping Policy

Processing & Shipping Times

All orders are processed within 1 business day (excluding weekends and holidays).

After dispatch, the following estimated delivery times apply:

• 🇩🇪 Germany: 5–8 business days

• 🌍 International (Worldwide): 7–11 days

We work with reliable shipping partners to ensure timely delivery. Please note: delivery times may vary slightly depending on the destination, customs clearance, or local delivery services.

Delays due to customs checks, local postal services, or circumstances beyond our control (e.g., strikes, weather conditions, or seasonal peaks in demand) are not considered grounds for refund or compensation, as they are beyond our responsibility.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation via email with your tracking number.

You can track your package at any time using the provided link.

Shipping Costs

Shipping costs are automatically calculated at checkout based on your location.

Free shipping may be offered as part of promotions or for qualifying orders.

Delays & Exceptions

We are not liable for delivery delays caused by shipping carriers, customs, or unforeseen events.

If your package has not arrived after 15 business days, please contact our support team – we will take care of it.